CAN I STILL PURCHASE FROM YOUR WEBSITE?
Yes! We’re currently still able to accept orders and ship nationally. We’d recommend ordering to addresses that you know you’ll be able to access, such as your home, as opposed to business addresses that may have restricted access.
ARE YOU GUYS SHIPPING AS NORMAL?
As of now we are still shipping in our normal time frame! We’ll be sure to communicate any significant delays with you using the email address that you enter at checkout.
HAS COVID-19 IMPACTED ALT. FRAGRANCES SUPPLY CHAIN?
Currently, our production operations have not been impacted by the spread of COVID-19. With Denatured Alcohol being a main ingredient in perfume, we are working with our suppliers to have this put to better use in Hand Sanitizer production in our efforts to aid in this outbreak. The welfare and health of our suppliers are a top priority for us. Should the authorities recommend taking additional action, we’ll be sure to follow their guidance.
HAVE MORE QUESTIONS
Please contact our support team here: firstname.lastname@example.org if you have any further questions! A support agent will be happy to assist.
-ALT. Fragrance Team