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FAQs

From the time your order is placed, it will take 1-3 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We typically DO NOT ship orders the same day. Please allow up to 3 business days for orders to process

Ex: (If you order on Monday, your order should ship out on Tuesday, Wednesday, or Thursday).

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open.

Please refer to our returns policy  for further information on how to return your package. To process a return you may do so using our self-serve portal located here

Feel free to Contact us at Support@altfragrances.com for all other questions relating to your order!

From Our customer

★★★★★

I’ve been searching for my signature scent so I decided to give ALT. a try. I was very pleased to say the least! I ordered mystery fragrances and the selection I received smelled wonderful! Another order was placed immediately for my family to give it a try :)

Cecilia G.
Boca Raton, FL
★★★★★

They did exactly what they said they would. The product is great and lasts. I have been recommending this product to everyone.

Joe J.
Chicago, IL
★★★★★

Smells identical to the designer fragrances for a fraction of the price. Can not recommend these guys enough.

Allison R.
Miami, FL
★★★★★

Will never be spending $500+ on Creed Aventus ever again in my life since discovering ALT. Executive No.26. I don’t know what these guys are doing but whatever it is its working! 

Mike S.
Staten Island, NY
★★★★★

If you like Baccarat Rouge 540 you will love Crystal. The scent is impossible to tell the difference. I’ve been stopped and asked if I was wearing Baccarat Rouge 540 while wearing Crystal… that’s how I knew ALT was the real deal

Annmarie S.
Long Island, NY