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FAQs
From the time your order is placed, it will take 1-3 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We typically DO NOT ship orders the same day. Please allow up to 3 business days for orders to process
Ex: (If you order on Monday, your order should ship out on Tuesday, Wednesday, or Thursday).
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open.
Please refer to our returns policy for further information on how to return your package. To process a return you may do so using our self-serve portal located here
Feel free to Contact us at Support@altfragrances.com for all other questions relating to your order!